Best Practices – Suggested methods for managing documentation


Best practices are simply suggested methods, ideas, or systems relating to the management and development of documentation. Select what works for your business.

  • Why have a knowledgebase?
  • Advantages of a central repository/library
  • Documentation set-up and formatting

Benefits of FAQs, procedures, glossaries, templates, and style guides.

This document specifically goes in depth in regards to the use of Microsoft Word, Excel, and PowerPoint.


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